BLOG: Dynamics of a Transformational Person (3 of 4)

This is the third of four BLOGS dedicated to reflecting more of the “why” of being a transformational person. My premise is that if someone understands the “why” being of transformational person it will sustain them, inspire them, and give them sustainability.

Transformational people are other-centered!

I spent five years working in the hospitality industry. My learning curve in every area of the business was steep. While I interacted with many wonderful, bright, compassionate people, I realized early on that there are just as many other people whose actions reveal a negative mindset to those in the service industry. I would regularly have to coach my team members how to navigate clients who:

• Demanded service combined with a demeaning tone
• Rolled their eyes in disgust
• Intentionally left messes stating that it was someone else’s job to clean up after them

One could argue that anyone who enters the hospitality industry should expect some rudeness. That is true. I would counter with an “and…” What we experienced was systemic of a larger issue; dealing with an unhealthy ego. An unhealthy ego is truly egocentric, approaching life with a selfish pretense that seeks to put self-interests over the collective interests of others. It manifests itself in the way we manipulate life to be in control and our rigidity at anything that challenges it.

Our society has even adopted a phrase used by young and old alike, “Sucks to be you!”

As transformational people choose to live more in alignment with their values, they are free to serve the world. Liberated from the bonds of insecurity and fear they can engage, fully attentive to the needs of others, making wise decisions of when and where they can be of need.

Transformational people – who are pursuing inner transformation and a new normal – choose a different perspective. They intentionally put rhythms in their life to support the “why”: they seek to become people who are other-centered.

• They seek to build rapport with people, establishing healthy boundaries
• They genuinely want others to succeed and cheer them on to be their best
• They seek to serve others, engaging in a variety of activities around their unique talents
• They have empathy, not only allowing themselves to feel but also to be compassionate and take time for others

If you to take some steps on becoming a transformational person, step three is to intentionally look for ways to serve others. When you know the “why” your “how” and “what” will have the right inspiration and direction.